My terms of service are here so you know exactly what to expect from using WantDrums.com. Below you will find a few 'house-keeping rules that I operate by and should you have any questions please don't hesitate to get in touch.
By using WantDrums.com Online Recording Service, you the customer agree to the following terms of service:
Work for hire
WantDrums.com agrees that all work performed for Customers shall be considered as “work for hire”. You, the customer, will own the rights to all recordings made by WantDrums.com providing you have paid for the work carried out. Failure to pay for the drum tracks means you will not own the rights to the drum recordings and as such the rights remain with WantDrums.com. Payment is made once you have approved the recordings and before delivery of the full quality files.
WantDrums.com holds the right to terminate any project at any point.
You will be provided with a quote before any recording work takes place. The price quoted will include up to three revisions to your drum track. The first take you receive is labelled V1. As part of the price, we can go up to V4. If we exceed V4 further amendments will be charged at £8 GBP per subsequent revision.
I pride myself on quick turnaround times – usually 48 hours. However, during busy periods this is sometimes not achievable and you will be notified if this is the case. It helps if you can get back to me with any changes/amendments as soon as you can. This is to ensure you get the best results from my service.
Paying for your drum or percussion tracks
If you are in the UK you will be sent an invoice to make payment via BACs. If you are outside the UK you will receive an invoice via PayPal. By paying for your Drum / Percussion tracks, you agree that you are happy with the work that has been carried out. Should you be unsatisfied for whatever reason and require additional amendments, you will be charged 50% of the original price quoted. Please see further down for information on refunds.
Delivery of files
Your full-quality files will be sent via file sending service "WeTransfer.com". You will receive an email to download your files securely onto your computer/device. It is then up to you to download these files within 14 days. After 14 days your download link will expire and you will need to request a new download link by emailing firstname.lastname@example.org.
Backing up your files
It is up to you to make sure you keep a secure backup of your files. Due to the high volume of recording work WantDrums.com will only keep your project on file for 30 days. WantDrums.com holds no responsibility if you lose your files or fail to download them within the time frame stated in these terms.
As outlined in My Guarantee, payment is only made when you are 100% happy with your drum tracks. This, therefore, means that WantDrums.com does not offer refunds once payment has been made.
WantDrums.com collects personally identifiable information (including name, email and communications).
Your information is collected for the following purposes:
To provide and operate the service of recording
To be able to contact Visitors and in order to provide a personal level of communication.
To comply with any applicable laws and regulations.
You may be contacted after the recording process to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce this websites Terms of Service, applicable national laws, and any agreement you may have with WantDrums.com. For these purposes, you may be contacted via email, telephone or text message.
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If you would like to access, correct, amend or delete any personal information WantDrums.com has about you, you are invited to contact WantDrums.com via the email address: email@example.com